terms and conditions

Please note that the following terms and conditions outline the agreement between TheOnlineSchool.uk (referred to as “the School,” “we,” or “us”) and the user (referred to as “you” or “the student”). By accessing and using TheOnlineSchool.uk’s website, services, and resources, you acknowledge and agree to abide by these terms and conditions:

  1. Acceptance of Terms: By using TheOnlineSchool.uk, you agree to comply with these terms and conditions and any additional guidelines or rules set forth by the School. If you do not agree with any part of these terms, please refrain from using our services.

  2. Use of Materials: The materials, content, and resources provided on TheOnlineSchool.uk’s website are for personal and non-commercial use only. You may not copy, distribute, modify, or reproduce any part of the materials without prior written consent from the School.

  3. User Responsibilities: You are responsible for providing accurate and complete information during the registration process and maintaining the confidentiality of your account credentials. You agree to use the services provided by TheOnlineSchool.uk in a lawful and appropriate manner, refraining from engaging in any behaviour that may disrupt or harm the School’s operations or reputation.

  4. Payment and Fees: Payment for courses, programs, or services offered by TheOnlineSchool.uk shall be made in accordance with the pricing and payment terms specified on the website or communicated separately. The School reserves the right to modify fees and payment terms at its discretion.

  5. Refund Policy: TheOnlineSchool.uk’s refund policy governs the conditions under which refunds may be granted. If you are on the Annual Contract with an Upfront payment of 2 months or more and you wish to cancel your enrolment, you must provide the School with one full half term’s written notice (Spring or Autumn term). If you are on the Annual Contract that requires No Upfront payment or 1 month Upfront Payment and you wish to cancel your enrolment, you must provide the School with 2 full half term’s written notice (Spring or Autumn term).  Failure to provide such notice may result in a charge equivalent to 2 half term’s fees. If you wish to finish before the end of the Summer term, you must provide the School with half a term’s written notice. Refunds will be processed in accordance with the refund policy. If you have logged into our platform then the fees for our service will not be refundable relative to the contract that you have purchased. In extreme circumstances we can reserve the right to a refund after deducting any administrative fees which normally equate to £150 per student.

  6. Termination: The School reserves the right to terminate or suspend access to TheOnlineSchool.uk’s services at any time and for any reason, including but not limited to a breach of these terms and conditions or behavioural disputes. The School shall not be liable for any fees or refunds in cases of termination due to behavioural disputes. The School may terminate a student’s enrolment without notice or liability for fees in such instances. If your access is terminated due to a violation of the Bullying Policy then you will be liable to pay the rest of the year’s fees.

  7. Governing Law: These terms and conditions shall be governed by and interpreted in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

  8. Parent/Guardian Notification: The School requires parents or guardians to submit written notice regarding cancellations or termination requests. All such requests and notices should be sent to the School via email or postal mail using the contact information provided.

Please review the complete terms and conditions, including the refund policy, on TheOnlineSchool.uk’s website for the most up-to-date and comprehensive information. These terms and conditions may be subject to change without prior notice, and it is your responsibility to review them periodically.

If you have any questions or concerns regarding these terms and conditions, please contact us for further assistance.



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