privacy policy

This Privacy Policy describes how TheOnlineSchool.uk (referred to as “the School,” “we,” or “us”) collects, uses, and protects personal information that parents/guardians provide when accessing and using our website, services, and resources on behalf of their children aged 7-16 (referred to as “students”). We are committed to safeguarding the privacy of our students and ensuring the security of their personal data. By using TheOnlineSchool.uk on behalf of your child, you consent to the practices described in this Privacy Policy:

  1. Information Collection: We may collect personal information about students, such as their name, date of birth, email address, contact details, and other relevant information when parents/guardians register or interact with our website on their behalf. We may also collect non-personal information, such as IP addresses, browser type, and usage data, to improve our services and user experience.

  2. Use of Information: We use the information collected to provide and improve our educational services to students, communicate with parents/guardians, process payments, and respond to inquiries or requests. We may also use student information for administrative, analytical, or research purposes, or as required by law.

  3. Data Security: We implement appropriate technical and organizational measures to protect student personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of student data.

  4. Data Retention: We retain personal information about students for as long as necessary to provide educational services and fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We will securely delete or anonymize data that is no longer needed.

  5. Third-Party Disclosure: We may share student personal information with trusted third-party service providers who assist us in delivering our educational services or conducting our business operations. These providers are contractually obligated to handle student information securely and only for specified purposes.

  6. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance the browsing experience and collect usage data. We use these technologies solely for the purpose of improving our services and tailoring content to student needs. Parents/guardians have the option to modify browser settings to manage cookies, but please note that blocking or deleting cookies may affect certain functionalities of the website.

  7. Links to Third-Party Websites: Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these external sites. We encourage parents/guardians to review the privacy policies of any third-party websites visited.

  8. Children’s Privacy: TheOnlineSchool.uk is intended for use by students aged 7-16, and we do not knowingly collect personal information from individuals outside of this age range. We require verifiable parental/guardian consent for the collection, use, or disclosure of personal information about students. If we become aware of any data collected from students without parental/guardian consent, we will take steps to delete it promptly.

  9. Parent/Guardian Rights: Parents/guardians have the right to access, review, correct, update, or delete personal information about their child in our possession. They may also have additional rights under applicable data protection laws, such as the right to restrict processing or object to certain data uses. To exercise these rights or make any inquiries regarding their child’s personal data, parents/guardians should contact us using the information provided below.

  10. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be effective upon posting the updated version on our website

FOR ANY FURTHER QUESTIONS PLEASE EMAIL US OR MESSAGE US VIA THE CHATBOX

info@theonlineschool.uk

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