Refund& CANCELLATION policy

Withdrawal at the end of an academic year

If you do not wish for the student to continue to the next academic year you can withdraw the student and terminate this Agreement with effect from the end of the last day of the summer term (Term 3) of the academic year by providing at least one half term’s notice. This means that we must receive your notice before the first day of the second half of the Summer Term (Term 3). If notice is not received by this date you will become immediately liable to pay the fees for the first term of the following academic year less the balance of your paid fees after deduction of any sums due and owing to TheOnlineSchool.UK

Withdrawal at the end of Autumn or Spring Term
If you wish to withdraw the student at the end the Autumn (Term 1) or Spring term (Term 2) and terminate this Agreement you must do so by providing TheOnlineSchool.UK with at least one full term’s notice (for example, if you wish to withdraw at the end of the Autumn term (Term 1) we must receive your notice no later than day before the start of the Autumn term (Term 1)). If we receive notice before the first day of the term you will receive a refund of your paid fees less any sums due and owing to TheOnlineSchool.UK . If we do not receive at least a term’s notice you will become immediately liable to pay fees for the next term less the balance of your deposit after deduction of any sums due and owing to TheOnlineSchool.UK


The School makes every effort to hold fees stable for each academic year. However, the School reserves the right to increase fees at any time; any increase will be notified to you at least 30 days before the increase takes effect. The liability to pay fees and all other expenses is the joint and several liability of the people who have accepted the Terms and Conditions.

A pupil whose fees have not been paid in full or in accordance with an agreed fee payment plan before the start of term may at any time be excluded from attending until full payment is made. Parents are liable to pay all costs, fees, disbursements and charges including legal fees and costs reasonably incurred by TheOnlineSchool.UK in the recovery of any unpaid fees regardless of the value of the claim.

FOR ANY FURTHER QUESTIONS PLEASE EMAIL US OR MESSAGE US VIA THE CHATBOX

info@theonlineschool.uk

© 2025 The Online School. All Rights Reserved.